At City Distributions, we are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy to understand how your order will be processed, shipped, and delivered.

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Processing Times

• Orders are processed within 1-2 business days (excluding weekends and holidays) after your order is placed.
• You will receive a confirmation email once your order has been shipped.

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Shipping Rates & Delivery Estimates

• Standard Shipping: Typically delivered within 3-7 business days.
• Expedited Shipping: Typically delivered within 2-3 business days.
• Overnight Shipping: Delivered the next business day if the order is placed before 12 PM EST.

Shipping rates are calculated at checkout based on the weight, size, and destination of your order.

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Shipping Locations

• We currently ship to a select number of US states, primarily within our home state of Missouri.
• We do not ship to P.O. boxes or APO/FPO addresses at this time.

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Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on our website or the carrier's website.

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Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us immediately.
• Claims for lost or damaged packages must be submitted as soon as possible and management will resolve your situation on a case by case basis.

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International Shipping

We currently do not offer international shipping. Stay tuned as we expand our shipping options!

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Changes to Your Shipping Address

• If you need to update your shipping address, please contact us as soon as possible.
• We cannot guarantee changes to the address once the order is processed.

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For any additional questions or concerns regarding shipping, feel free to contact our customer support team. Thank you for choosing City Distributions!